In-Service SourceBooks & Workbooks

Improving Communication Skills for Better Care

Contributor: Jetta Fuzy, RN, MS

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Good communication is essential to providing excellent care! Give your aides the fundamental tools they will need to provide quality care. Choose from lesson plans for 12 learning objectives covering:

  • Verbal and nonverbal communication
  • Establishing trust
  • Using touch to communicate
  • Communicating with the elderly
  • Communicating with the hearing, vision, and speech impaired
  • Care plan as a form of communication
  • Observable changes to report
  • Leaving a proper telephone message

Pages: 86
Learning Activities/Games: 13
Reproducible Handouts: 24
Transparency Masters: 15

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US $ Retail
single copy
5% off
2 copies
10% off
3-4 copies
15% off
5+ copies
In-Service SourceBooks 34.95 33.20 31.46 29.71

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